Travel alerts

Following the recent military escalations in Iran and the US Department of State’s advisory on March 3rd, we are prioritizing the safety of our travelers with the following service adjustments:

Trip Cancellations (March 4 – March 31, 2026)
We have canceled all departures to Jordan, Oman, and Saudi Arabia through March 31st. All affected travelers will receive a direct notification via email. For trips scheduled from April 1st onwards, please contact your booking agent to discuss your available options.

Current Travelers & Safety
All guests currently in the Middle East are safe and accounted for. Our ground teams are monitoring local conditions and government travel advice in real-time. We are providing immediate departure assistance for US citizens who wish to return home now.

Emergency Support (24/7)
USA / Canada: +1 (855) 755-5089
UK: 0808 296 8032
France: +33 (800) 992247
Middle East: +971 (0) 50 971 0302

Transit & Other Destinations
Travelers transiting through major hubs (Dubai, Doha, or Abu Dhabi) or visiting other regions should monitor their government’s travel advisories and stay in contact with their airlines regarding flight disruptions. If your travel is impacted by flight cancellations, please reach out to us to review your booking.

Important Update Regarding Your Trip to Thailand & Cambodia

Due to ongoing land border closures and tensions near the Thailand–Cambodia border, we have made the following adjustments to our upcoming departures:
Battambang Rerouting: To prioritize guest safety, all trips visiting Battambang scheduled before June 30, 2026, are being rerouted.
Confirmed Air Travel: All crossings between Thailand and Cambodia remain via flight. Airspace is unaffected, and our flight paths avoid the conflict zone.
On-the-Ground Monitoring: Our local teams are closely watching the situation. While the general travel advice for Cambodia has not changed, we will continue to provide updates as necessary.